Using a tried and true formal methodology, Platinum 21 goes through each step of the implementation process and maps out the most effective way to maximize the solution while maintaining effective results. Our project management resources then manage the project closely throughout the process paying close attention to milestones and key business drivers on the project.
Upgrades
Get the most from IT investments by letting Platinum 21 help customize the best solutions for the clients business needs. Also, learn what new features and functionality exist in future releases to make the best decisions regarding strategy and timing of possible upgrades.
Interfaces
Managing and optimizing existing interfaces between JD Edwards EnterpriseOne applications and third party products is a big challenge for many companies. Our experience gives us a unique perspective on how best to stay in front of these challenges for our clients. Furthermore, we can offer tremendous insight on how additional interfaces can achieve true Enterprise Application Integration.
CNC Support
Onsite help as needed. Platinum 21 can place consultants there with you onsite ensuring all the information and guidance needed to implement and keep the solution up and running. When remote support makes sense, we offer that capability for our clients as well.
New Modules
Platinum 21 helps clients to understand the need for implementing new modules. Keeping clients aware of complete functionality and how it can be an effective addition to the overall solution allows our clients to keep the solution more efficient. This means less downtime during an upgrade process and more integrated automation as manual or outdated processes can be replaced with current functionality.
Training
Our experienced consultants come with a deep expertise in packaged training for industries as well as customizable packages that help save time and reduce cost. At Platinum 21, we bring hundreds of hours of formal training expertise on a wide variety of JD Edwards EnterpriseOne modules to our clients. This expertise makes it easier for our clients to start maximizing the benefits of their solution and increasing the bottom line.
System Audits and Reviews
At Platinum 21 we coined the phrase “The Forgotten Implementation Step” to describe the System Review process. As part of the Platinum 21 implementation methodology step known as “Refine”, this process is designed to insure that each customer is using their software solution at the most optimum level possible. A pre-defined methodology is employed to accomplish this goal whether clients want to optimize their entire JD Edwards solution, or a focused portion review.
Report Writing
Our in-depth understanding of the Enterprise Report Writer functionality allows us to help clients with all their reporting needs from basic to complex. Our consultants together with the input from our clients create efficient and effective reports. Also available is training to help our clients pull reports as well using built in tools. Furthermore, we can offer insights as to other tools available to enhance the reporting process.
