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JDE World Software
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JD EDWARDS WORLD SOFTWARE SUPPORT

System Audits and Reviews

At Platinum 21 we coined the phrase “The Forgotten Implementation Step” to describe the System Review process.  As part of the Platinum 21 implementation methodology step known as “Refine”, this process is designed to insure that each customer is using their software solution at the most optimum level possible. A pre-defined methodology is employed to accomplish this goal whether clients want to optimize their entire JD Edwards solution, or a focused portion review.

Upgrades

Platinum 21 provides unsurpassed knowledge and experience to upgrade projects of all types and sizes for clients across multiple industries. Our consultants have the knowledge, tools and templates to ensure a fast, high quality upgrade. Our deep experience with World implementations, migrations, upgrades and RPG Programming qualifies us to assist with any type of upgrade.

Training

Our experienced consultants come with a deep expertise in packaged training for industries as well as customizable packages that help save time and reduce cost. At Platinum 21, we bring hundreds of hours of formal training expertise on a wide variety of JD Edwards World modules to our clients.  This expertise makes it easier for our clients to start maximizing the benefits of their solution and increasing the bottom line.

 Interfaces

Managing and optimizing existing interfaces between JD Edwards World applications and third party products is a big challenge for many companies.  Our experience gives us a unique perspective on how best to stay in front of these challenges for our clients.  Furthermore, we can offer tremendous insight on how additional interfaces can achieve true Enterprise Application Integration.

Migrations

Oracle’s support strategy allows all JD Edwards World users to adopt a “no forced migrations” position.  We have tremendous migration experience with clients where migration both made sense and had determinable ROI.  We work closely with our JD Edwards World customers to determine the right strategy roadmap and if a migration project should be a part of that strategy.  

Report Writing

Our in-depth understanding of FASTR, WorldWriter, STAR and DreamWriter functionality allows us to help clients with all their reporting needs from basic to complex. Our consultants together with the input from our clients create efficient and effective reports. Also available is training to help our clients pull reports as well using built in tools.